Terms & Conditions

  • If a quotation is rejected a quotation rejection fee of R 250 will be charged and is payable before release of equipment.
  • All quotes will be valid for a period of 24 (twenty-four) hours from the date of quote. Prices are subject to change without prior notice and affected by ROE.
  • If the return of goods takes place after 48 (forty-eight) hours from the date of invoice, a credit¬†will be passed, provided the goods are in the same condition as on purchase date: including all manuals, driver discs, original packaging and original tax invoice.
  • a 10% order cancellation fee will be charged on all cancelled orders that has been processed or been agreed too
  • If items are refunded, a credit will be passed to your account, which can be used towards another purchase.
  • No credit will be issued at all if the return is later than 7 days after the date of purchase.
  • Before a credit is passed, items will be booked in and tested or sent to original suppliers for a detailed report
  • For Warranty claims, items should be booked in and tested or sent to the original suppliers for a detailed report
  • Holdertech will not be held responsible for any damage due to power surges or lightning damage – this is applicable to new or demo goods supplied
  • Demo, used or Refurbished Computers or Laptops have 6 month limited warranty unless otherwise specified
  • Please back up your data before sending machines for support. The workshop will not be held liable for any data loss.
  • Holdertech is not responsible for any 3G Data or Mobile Data usage or expense whilst equipment is booked in for repairs.
  • Upgrades/Repairs not collected within 30 (thirty) days will be sold to defray costs.
  • Due to software piracy, NO software will be refunded or exchanged.
  • Price and specifications are subject to change without any prior notice. E. & O.E.
  • All supplied goods remain the property of Holdertech until paid in full